first, i hope everyone had a great holiday.
now, on to the griping:
this wasn't a great christmas for my bux. in fact, we barely even noticed it was the holiday season. there were some good things that happened, like barista buddy coming back, and surprise gifts from customers, but all in all my store lacked cheer.
part of it was our district manager who came in often to point out every microscopic flaw my bux had. another part of it was the virus that attacked many of our baristas, causing a lot of shifts to be run short.
but the biggest thorn in our collective side is our newest newbie, crack junior.
now, i'm sure you all remember my rants about mr. 'cracks-under-pressure' newbie who forgot his partner numbers, couldn't remember recipes, and had a non-existent attention span.
well...crack junior is all that and more.
in fact, the first time i saw crack junior i said to superlead "doesn't he remind you of mr. 'cracks-under-pressure'"?
unfortunately the resemblance isn't just physical.
crack junior has been at my bux for weeks and still doesn't know how to make a single drink. he isn't friendly to customers, mis-marks cups, and does not listen at all to anyone. everyday i come to work there are new crack junior stories from my fellow baristas.
"yesterday he knocked over the trash, and instead of cleaning it up he just looked at it like it was a newborn baby."
"i sent him back to do dishes and very plainly told him to ask me where everything went so he wouldn't have to pile it all up on the shelf. i go back to check up on him and sure enough everything is piled up. when i reminded him he was supposed to ask me where to put things, he just looked at me."
"i taught him how to prep the whipped cream containers and made sure he knew to use WHIPPING CREAM and not HALF&HALF. of course, every single one he prepped was made with half&half."
"the lead sent him on a trash run and told crack junior to empty all the trash cans in the lobby. he even pointed out where each and every trash can was. so after crack junior comes back and says he's done, the lead asks him 'you got all the lobby trash?' and crack junior says 'uh, that's the one next to the milk and sugar?' and the lead says 'yeeeeaaaaaahhh, but you were supposed to get ALL the lobby trash - like the ones near the doors and in the bathroom.' crack junior shrugged his shoulders and says 'uh, no. i didn't know i was supposed to get those too'."
everyone has a crack junior story and everyone is at their limit with him.
and even though he is just as useless as his predecessor, there is something different about him that really rubs everyone the wrong way.
a fellow barista brat thinks it's just we have no more patience for such stupidity. that we were ecstatic the other newbie quit, and we now have no tolerance for people who can't catch on.
i think it's a bit more than that.
crack junior doesn't act clueless when he works. he acts like he couldn't care less. in fact, he acts like he's above wearing the green apron.
apparently crack junior is a recent graduate of famous university where he had a very high gpa. and apparently working at bux was the last thing he wanted to do with his life after receiving his diploma.
i'm fine with that.
if you think wearing a green apron lowers your status, then DON'T WEAR THE FRIGGEN' GREEN APRON! go find a job that fits your self-worth and be good at it, instead of 'settling' for bux and making your co-workers lives harder because they have to pick up your slack.
this weekend i have two shifts with crack junior.
wish me luck.
customer rant: don't lie to customers about drink recipes. just don't. when i order a chai latte, i expect a chai latte. not a chai latte with an added shot of espresso. when i inform you that there's espresso in my chai, don't lie to me and say, 'oh! i accidentally used the old recipe. the one where we used to put coffee in the chais. they recently changed it, but i'll make you a new one!" believe me, i'll respect you more if you just cop to the fact that you made a mistake, instead of making up a story about drink recipes changing.