i've posted before about scammers with fake money, fake coupons, fake gift certificates and fake receipts.
this morning, however, i was shocked when a customer handed me a fake partner card.
for those of you who might not know, each barista is issued a card that has their name and partner number on it. it has a magnetic strip, just like the gift cards (in fact, partners can use their partner card as a debit card if they so wish) and is supposed to be swiped every time a barista wants to use their partner discount.
most bux used to be pretty lenient when it came to the partner discount: so long as someone rattled off their partner number and their name, they could get their 30% off. of course partners helped their family and friends memorize their number so they too could partake of the discount, which is why bux has cracked down on partner discounts. now policy states that a partner must bring in their company issued partner card, as well as a valid id, if they want their 30% off.
so this morning a customer came in and ordered three drinks, as well as three pastries. when i gave him the total he responded with an "i'm a partner" and handed me his 'partner card'.
"so you have money left on this?" i asked him as i looked over the card for store credit that he'd handed me.
"that's my partner card!" he said in a huffy tone.
for a second i was perplexed, because really i didn't think anyone would be so stupid to think that writing random digits on a card that clearly states 'store credit' would fool a bux barista.
the customer was getting visibly upset with me but again i asked him if there was store credit left on the card.
"i told you already - that's my damn partner card!" he growled.
"really, you're a partner?" i asked incredulously. "what store do you work at?"
"none of your business!" was his mature response.
"well, how many pumps of vanilla syrup go into a venti vanilla bean frappuccino?"
i knew that if he really was a partner he'd know it was a trick question since vanilla bean frappuccinos use powder, and not syrup.
"five." he answered solidly.
"nope." i smirked and again repeated the total for his order.
"you're a bitch!" he spat and snatched his 'partner card' from out of my hands before storming out of my bux.
sadly his scam, bad as it is, will probably fool a barista at a different bux.
barista rant: don't throw a hissy because i wouldn't steam your soy milk to 200 degrees. when i was a newbie barista i once made the mistake of going against policy and attempted to steam milk to that temperature. i ended up with burns on my hand - a painful way to discover why bux puts limits on the temperatures we steam to. don't tell me that the other baristas do it, or that you have a medical condition that necessitates your soy milk to be boiled before you consume it. i will not put myself in harm's way ever again for a customer's whim, so if you need your beverage scalded, i suggest you buy some heavy duty gloves because you'll have to do it yourself!